mcw interview Privacy Policy

1 Introduction and Scope

mcw interview is an online entertainment platform offering casino games, sports betting and other gaming services for Bangladeshi users. This privacy policy ("Policy") applies to our website, mobile application and all associated digital channels.

By registering on, accessing or using any service on our platform, you agree to the terms described in this policy. This policy complements our Terms and Conditions and should be read alongside them.

If any changes are made to this policy, we will notify you by posting an announcement on the website. Protecting your privacy is one of our core responsibilities, and we take the utmost care in this regard.

2 Information Collection

mcw interview collects user information in several ways. Below is a detailed explanation of the different types of information collected and how they are gathered.

2.1 Registration Information

Information we collect when you open an account:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form — never readable in plain text)
• Preferred currency and language
• Information provided for age verification purposes

2.2 Identity Verification Information (KYC)

To ensure secure deposit and withdrawal processes and to comply with applicable regulations, we may request the following documents for identity verification:

• Copy of National ID (NID) or passport
• Proof of current address
• Mobile banking account details (bKash, Nagad, Rocket, Upay)
• Selfie or photograph where applicable

2.3 Transaction Information

To ensure the security and accuracy of your financial transactions, we store details of deposit and withdrawal amounts, times and methods.

2.4 Technical Information

Information automatically collected when you visit the site:

• IP address and device type
• Browser version and operating system
• Time spent on the site and pages visited
• Referral source and click activity

3 Purpose of Using Information

mcw interview uses collected information only for specific and legitimate purposes. No information is used for unnecessary or unauthorised purposes.

3.1 Service Operations

• Account creation, verification and management
• Maintaining gaming history and balance records
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Providing customer support

3.2 Security and Fraud Prevention

• Detecting unauthorised access and activity
• Running verification processes to prevent money laundering
• Detecting multiple accounts or prohibited activity
• Notifying users of unusual activity to protect their accounts

3.3 Communication and Improvement

• Sending important service-related notifications
• Analysing and improving the user experience
• Marketing communications where applicable (subject to consent)
• Diagnosing and resolving technical issues

4 Sharing Information with Third Parties

mcw interview never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Partners

Only the information necessary to operate the service is shared with payment processors (such as bKash, Nagad, Rocket and Upay), technology infrastructure providers and game software developers. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed where required by a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always made on the basis of legal advice and to the minimum extent necessary.

4.3 Corporate Changes

In the event of a company merger, acquisition or asset transfer, user information may be transferred. In such cases, we will inform you in advance.

4.4 Commitment Not to Share with Third Parties

Your information is not transferred to any third party for advertising, data brokerage or any other commercial purpose.

5 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your preferences.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification and keeping core services running. They cannot be disabled, but are not used to collect personal information.

5.2 Functional Cookies

Used to remember language preferences, display settings and your previous activity. These cookies improve your user experience.

5.3 Analytics Cookies

These cookies are used to analyse which parts of the site are used most and to improve service quality. The data collected is statistical and is not used to identify individuals.

5.4 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Data Retention and Duration

mcw interview retains your information only for as long as it is necessary or legally required.

6.1 Active Accounts

All registration and transaction data is retained while your account is active. This information is needed to provide services and resolve issues.

6.2 After Account Closure

Even after an account is closed or deleted, financial transaction records are retained for a defined period as required by applicable law. This period is determined by the needs of auditing, legal dispute resolution and regulatory reporting.

6.3 Technical Logs

Server logs, session data and automatically collected device information are generally retained for up to 90 days. This period may be extended if required for a security investigation.

7 Security Measures

mcw interview uses industry-standard security technologies and processes to keep your information secure.

7.1 Encryption

All data transfers are secured through SSL/TLS encryption. The padlock icon (🔒) in your browser's address bar confirms this. Sensitive information such as passwords and payment details is stored with the highest level of encryption.

7.2 Access Controls

Only authorised staff can access your information, and only to the extent necessary for service operations. All access is logged and reviewed regularly.

7.3 Security Testing

System security is ensured through regular security audits, vulnerability assessments and penetration testing. Any identified risks are remediated promptly.

7.4 Response to Data Breaches

In the event of a data breach, we will conduct a prompt investigation and, where necessary, notify affected users directly. The relevant authorities will also be informed in accordance with applicable law.

8 User Rights

Every user of the mcw interview platform holds the following rights regarding their personal information.

8.1 Right to Access Information

You may request a copy of the information we hold about you at any time. Such requests are generally fulfilled within 30 working days.

8.2 Right to Correct Information

If any of your stored information is incorrect, you may request a correction. Some information can be changed directly from your account settings; for others, you will need to contact the support team.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may be retained where required by legal obligations or to resolve ongoing disputes.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. If you send a direct request by email, we will take the appropriate action. Requests related to account restrictions can also be made in our Responsible Gaming section.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via 24/7 live chat or by email. Requests will be processed after your identity has been verified.

9 Minors and Age Verification

mcw interview is strictly not for anyone under the age of 21. All users must be at least 21 years old before accessing our platform or opening an account.

Age confirmation measures are in place during the registration process and the identity verification (KYC) stage. If any user provides false information about their age, their account will be closed immediately and funds on deposit may be withheld.

If a parent or guardian suspects that their minor child is using this platform, please contact us immediately. We will act on the matter promptly.

10 Changes to the Policy

This privacy policy may be updated from time to time due to business needs, technical changes, or legal requirements.

Before any significant changes, we will:

• Display a notice at the top of the site
• Notify registered users by email
• Update the "Last Updated" date at the top of this page

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. To learn more about the policy, visit our Frequently Asked Questions (FAQ) section.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

For information requests made by email, a response is generally provided within 30 business days after identity verification.